Retail SupportBusiness Support
Centric Solutions (UK) Limited
Tel: 01252 723337
Fax: 01252 727745

Consultancy Services

For Cost-Effective Problem Solving
Although software and configuration problems can generally be resolved over
the telephone, time restrictions imposed by business pressures can sometimes make this difficult. When such occasions arise, Centric Solutions can send a consultant to your company site to iron out any computing issues you may have.
Consultancy is supplied in two ways: you can either opt for an On-site Consultancy Block; or you can purchase ad-hoc support as and when you need it.

On-site Consultancy Blocks

Consultancy Blocks are ideal if your company has limited in-house computer skills. Rather than call out a consultant each and every time a minor problem occurs, they may be booked for a certain number of hours - during which time all current issues can be resolved. This is proven to be the most cost-effective method of purchasing consultancy.

These pre-paid blocks offer a discount on quantity of hours purchased and can be used over an unlimited period of time.

Block Size Block Price Per Hour Price
Ten Hours £780.00 £78.00
Twenty Hours £1,520.00 £76.00
Thirty Five Hours £2,555.00 £73.00

* Per Hour price provided for discount illustration only

Consultancy hours can also be used to assist with:
  • System Rebuild following hardware failure
  • System Rebuild to resolve software corruption
  • System Rebuild on reassigned machines
  • Company Wide Updates, such as Service Releases

Ad-hoc Support

Companies who purchase ad-hoc support will incur the charges as shown below.

Description Unit Price
Callout Charge (includes one hour’s labour) £110.00
Subsequent Hour Charge (as required) £85.00

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