Hardware Maintenance
Providing Prompt, Efficient and Flexible SupportCentric Solutions offer full Hardware Maintenance cover on servers, personal computers, laptops, handheld devices, printers, scanners, backup devices and networking products. Our prime objective is to provide a prompt and efficient on-site repair service for your computer hardware.
Delivered via Fully Trained Engineers...
Because we believe that computer technology translates across the equipment manufacturers, all our field service engineers are fully trained in the technologies behind the equipment. This means we can say with confidence that you will never suffer an onsite repair failure as a result of an engineer's unfamiliarity with a particular unit.
Our field service engineers carry ample stocks of the most commonly used spare parts and are fully equipped with a range of manufacturer recommended diagnostic tools for rapid, accurate fault identification.
Sometimes an on-site fix is not necessarily the best solution, so our workshop team who specialise in component level repairs is always available to provide the necessary backup. Specialising in component level repairs provides Centric Solutions with great flexibility when it comes to repair solutions. Maintenance companies’ repair turnarounds are normally determined by the availability of manufacturer spare parts. Unfortunately this means that if the part is not available the equipment cannot be repaired. This is not the case at Centric Solutions. We have the ability to replace the faulty components on the part, rather than replace the part itself. This enables us to provide rapid, cost-effective repairs.
...and Good Communication
At Centric Solutions we pride ourselves on good communication, both with customers and staff. Our engineers can be contacted at all times, allowing them to call upon the in-house technical support team when necessary and to maintain close customer contact.
