• About Centric
• Retail Support
• Support Services
  • On-Site Field Repair
  • Return to Base Repair
  • Nationwide Collection and Delivery Services
  • Customised Call Management System
  • Helpdesk Support
  • Insurance Reporting Services
  • Stock Holding
  • Service Level Agreements
  • Asset Disposal
  • Provision of Goods
• Contact Us

Return to Base Repair

In addition to our field service operation we have a fully equipped workshop repair facility.

Our dedicated team of bench engineers has the ability to repair all types of computer equipment to component level. These include:

• Personal Computers
• Laptops
• PDAs
• Laser Printers
• Inkjet Printers
• Dot Matrix Printers
• Scanners
• Fax Machines
• Multi-function Products
• CRT Monitors
• TFT Monitors

This facility provides an excellent backup to what is already a very comprehensive field service offering.

It is in this facility that full assessment of customer claims will be carried out for validation of authenticity.

• National Engineering Coverage
• On Site Repairs
• Return to Base Repairs
• Targeted 1st Time Fix Rate
• Customised Service Levels
• Highly Skilled Professional Engineers
• Customer Service Trained Personnel
• Full Helpdesk Administration
• Client-Specific Documentation
• Modern Unmarked Vehicles
• Company Employed Staff
  (No contractors)