Full Server Retrieval
Repair and Recovery under one ContractYour server can be covered under a Hardware Maintenance Contract. However, you may wish to take advantage of the upgraded service we offer under a Server Retrieval Contract. This provides a comprehensive repair and recovery service that reflects the business-critical nature of the equipment.
As the name suggests, Server Retrieval Contracts restore your server to its optimum working efficiency and former configuration following a hardware failure.
Server Retrieval Contracts provide:
- Guaranteed timed response (2, 4, 8, 16 hour)
- Labour included
- Parts included
- Reinstallation of Operating System
- Reinstallation and configuration of Applications
- Data Restoration from customer backup
- Work through to completion
